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Commercial real estate

Lobbies & amenity spaces

The spaces that sell the building.

A lobby that feels current on the first tour, visitor check-in and access that suit a multi-tenant building, and a conference center, lounge and rooftop tenants can book and use without calling for help.

Enlarged section: lobby, amenity floor and rooftop

LobbyCaféConference centerFitness and lounge12345678910

Choose a note to see where it sits. Every amenity here is designed so tenants can use it without calling the management office.

Phase Integration plans, designs and manages the technology in commercial office lobbies and tenant amenity spaces: lobby LED and digital directories, visitor management and multi-tenant access control, tenant conference centers, lounges, fitness and rooftop spaces, with the Wi-Fi, audio and cameras behind them. We run the project the way a general contractor runs a job, around tenants who are in the building every day.

Amenities have become how office buildings compete. Tenants and their employees judge a building by the lobby on arrival, by whether the shared conference center actually works, and by whether the lounge and the rooftop feel worth coming in for. Owners need those spaces to be easy to book, easy to run with a small property team, and easy to keep current.

Amenities tenants can use on their own

An amenity space only earns its square footage if tenants use it, and they only use it if it works without a call to the management office. That means a conference center a tenant can book, walk into and present in within a minute, and a lounge, fitness room and rooftop where the screens, music and Wi-Fi simply work.

We design each amenity around self-service: booking from the tenant app or a panel at the door, one-touch room controls, the same credential tenants use everywhere else in the building, and usage data that shows the property team which spaces are earning their keep.

  • Conference center

    Book a room, walk in, present and join a call

    Divisible rooms with displays, cameras and audio, booking panels and one-touch controls

  • Lounge and café

    Wi-Fi that keeps up, a place to charge, music at the right level

    High-capacity Wi-Fi, power at the seating, background music and displays by zone

  • Fitness center

    Screens and music that work without asking

    Displays with simple controls, zoned music and Wi-Fi

  • Rooftop and terrace

    A space for events and everyday breaks

    Weather-rated speakers, outdoor Wi-Fi and lighting

  • Lobby

    A welcome that feels current, and quick check-in for visitors

    LED features, digital directories, visitor management and turnstiles

What makes an amenity program work

  • Booking through the tenant app and at the door
  • One credential for the lobby, the amenities and the suites
  • Controls simple enough for any tenant
  • Usage data the property team can act on
  • Content managed centrally for every screen
  • One call for support when something isn't working

What lobbies and amenity spaces need

A lobby LED feature
A feature wall sized to the lobby and the content the building wants to show: art, building news and tenant events.
Digital directories and signage
Directories and wayfinding updated centrally as tenants move in and out, instead of being reprinted.
Visitor management
Visitors pre-registered by tenants and checked in at a kiosk or the desk, with a pass that opens the right turnstile.
Multi-tenant access control
One credential for each person that opens the lobby, the amenities and their own suite, managed by the building and by each tenant.
A tenant conference center
Divisible rooms with video conferencing, booking panels and controls any tenant can use.
Lounges and fitness
Displays, music by zone and Wi-Fi with the capacity for a full lounge.
Rooftops and terraces
Weather-rated audio, outdoor Wi-Fi, lighting and cameras for everyday use and for events.
Cameras in common areas
Coverage at the entrances, the lobby, the amenities and the roof, with recording the property team can search.

Built for a building with tenants in it

Planned with leasing in mind
We plan amenities with the leasing and property teams, around what prospects see on a tour and what tenants use every day.
One system for every tenant
Access, booking and visitor management are designed as one system the building runs, with each tenant managing its own people.
Phased around tenants
Work in lobbies and amenities is phased around building hours and events, so tenants are never without them for long.
Support for property teams
Help desk and maintenance give the property team one call for every common-area system.

Frequently asked questions

What technology do tenants expect in office amenity spaces?
A conference center they can book and use without help, Wi-Fi that works in the lounge and on the roof, displays and music that just work, and access with the same credential they use for the rest of the building. If a space needs a call to the management office before it can be used, tenants stop using it.
What is visitor management in an office building?
A system that lets tenants pre-register their guests, checks visitors in at a kiosk or the front desk, and issues a pass, often a QR code on their phone, that opens the right turnstile and elevator. It replaces the paper sign-in sheet and gives the building a record of who is inside.
How does access control work in a multi-tenant building?
The building runs one access control system for the entrances, elevators and amenities, and each tenant manages its own people and suite doors within it. Everyone carries one credential, a card or a phone, that opens what they're allowed to use.
How should a tenant conference center be set up?
With divisible rooms so one large event or several meetings can run at once, video conferencing in every room, booking through the tenant app and panels at the doors, and controls simple enough that any tenant can start a meeting without help.
How do owners know which amenities are worth it?
Booking and occupancy data show which rooms are booked, which are actually used and when. Property teams use it to adjust amenities, plan upgrades and show prospects how the building is used.
Can a lobby be upgraded while the building stays open?
Yes. The work is phased around building hours, with the noisy parts after hours and a temporary entry and check-in in place, so tenants and visitors keep coming and going normally.

Planning a lobby or amenity refresh?

Tell us about the building, its tenants and the spaces you want to improve, and we’ll come back with a plan for the lobby, the amenities and the systems behind them.