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Commercial real estate

Standards across the portfolio

Every building, managed like one.

Lobby, amenity, spec suite and base-building standards applied across every property, one access and camera platform, central monitoring for property teams, and a refresh plan that turns surprises into a budget.

Portfolio elevation: four buildings, one set of standards

Downtown towerMid-riseSuburban officeNewly acquiredLLLL1AAA2SSSS34567Refresh: year 2Refresh: year 4Refresh: year 3Refresh: year 18

Floors are tagged with their standard: L lobby, A amenities, S spec suites. Choose one to see it in every building.

Phase Integration plans, designs and manages technology standards for commercial real estate owners, REITs and property managers: lobby, amenity, spec suite and base-building standards, one access control and camera platform across buildings, central monitoring for property teams, technology due diligence for acquisitions, and lifecycle plans for every property. We run each building's work the way a general contractor runs a job, and the portfolio as one program.

Portfolios grow one building at a time, and their technology shows it: a different access system in every lobby, a camera platform only one property manager knows, a conference center nobody can support. Standards turn that into a portfolio that works the same way everywhere, costs less to support, and can be planned and budgeted years ahead.

One standard, many buildings

A portfolio standard sets what every building should have without pretending every building is the same. A downtown tower, a suburban office and a newly acquired older building won't get identical systems, but they can share the same lobby experience, the same tenant amenities, the same spec suite package and the same platforms behind them.

With one platform for access and cameras and central monitoring across properties, the property team sees every building from one place, tenants carry one credential across the portfolio, and the owner buys, supports and upgrades in one plan instead of building by building.

  • Lobby

    Feature displays, directories, visitor management and turnstiles

    A consistent arrival at every property

  • Amenities

    Conference centers, lounges and rooftops with the same controls and booking

    Amenities tenants recognize in every building

  • Spec suites

    One package of cabling, closet, Wi-Fi and conference room by suite size

    Predictable costs and faster leasing

  • Base building

    Telecom entrances, risers, cellular and public-safety coverage

    Every building ready for every tenant

  • Access and cameras

    One platform across buildings, managed by the property team

    One credential for tenants, one system to support

  • Monitoring and support

    Every common-area system visible in one place, under one support plan

    Problems fixed before tenants call

What a portfolio program includes

  • A technology assessment of every building
  • Standards for lobbies, amenities, spec suites and the base building
  • A refresh plan by building and year, ready for capital budgets
  • Technology due diligence for acquisitions
  • Central monitoring for property teams
  • One support plan across the portfolio

What a portfolio needs

An assessment of every building
What each property has today, how old it is and how it compares with the standard, in one consistent format.
Standards that fit different buildings
Rules for what every building gets and how to adapt them to towers, suburban offices and older buildings.
One access and camera platform
Every property on the same platform, so tenants carry one credential and property teams learn one system.
Central monitoring
Common-area systems across every building visible in one place, with alerts before tenants notice a problem.
A refresh plan
Every system's age and expected life by building and year, so upgrades become a capital budget instead of a surprise.
Due diligence for acquisitions
A technology review before closing: what the building has, what it lacks against the standard, and what it will cost to bring in line.
Consistent documentation
As-built drawings and records in one format for every property, so any team can support any building.
One support plan
Help desk and maintenance across the portfolio, so property teams make one call for every building.

Run as one program

Assess, then standardize
We start with the buildings you have, then write standards that fit them and the ones you'll buy next.
Planned with asset and property teams
Standards and refresh plans are built with the people who budget for them and the people who run the buildings.
Building by building
Each property is brought to the standard on its own schedule, timed with leasing, capital plans and tenant moves.
Acquisitions folded in
New buildings are reviewed before closing and brought onto the standard after, so the portfolio stays consistent as it grows.

Frequently asked questions

Why standardize technology across a real estate portfolio?
Standards make every property work the same way for tenants and property teams. Support is simpler, buying is cheaper, upgrades can be planned years ahead, and tenants who move between buildings find the same lobby, amenities and access.
What is technology due diligence for a building acquisition?
A review of a building's technology before closing: telecom entrances and risers, cellular and public-safety coverage, access control and cameras, and common-area systems. It shows what the building lacks against your standard and what it will cost to bring it in line, so that cost is part of the deal.
Can different building types follow one standard?
Yes, with rules for adapting it. A tower, a suburban office and an older building won't have identical systems, but they can share the same tenant experience, the same platforms and the same documentation.
What is a technology refresh plan?
A schedule of every major system in every building, its age and its expected life, with the year it should be replaced. It turns technology upgrades into a predictable capital budget instead of emergency spending when something fails.
Should every building use the same access control system?
Usually, yes. One platform across the portfolio means tenants with space in several buildings carry one credential, property teams learn one system, and support, upgrades and security policies are the same everywhere.
How do property teams monitor systems across buildings?
With central monitoring: common-area displays, access control, cameras, Wi-Fi and coverage systems in every building report to one place, so problems are spotted and often fixed remotely before tenants notice.

Standardizing a portfolio?

Tell us about your buildings, what's in them today and what you're planning to buy, and we’ll come back with portfolio standards and a refresh plan.